{"id":"6128","date":"2020-12-21T07:00:00","date_gmt":"2020-12-21T15:00:00","guid":{"rendered":"https:\/\/www.pickfu.com\/blog\/?p=6128"},"modified":"2024-04-18T20:34:24","modified_gmt":"2024-04-19T03:34:24","slug":"market-research-techniques","status":"publish","type":"post","link":"https:\/\/blog.pickfu.com\/market-research-techniques\/","title":{"rendered":"5 must-have market research techniques"},"content":{"rendered":"\n<p>If you&#8217;re tempted to skip using <a href=\"https:\/\/www.pickfu.com\/blog\/brand-market-research\/\" class=\"ek-link\">market research<\/a> techniques before launching a product, think again.<\/p>\n\n\n\n<p>Better yet, think of Colgate. In the 1980s, the toothpaste maker decided to venture into the frozen foods aisle. That&#8217;s right. Colgate, a company synonymous with clean teeth and fresh breath, launched a frozen TV dinner. <\/p>\n\n\n\n<p>Minty fresh&#8230;beef lasagna, anyone?<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1336\" height=\"890\" src=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2020\/11\/colgate-beef-lasagna.png\" alt=\"Market research techniques: Colgate beef lasagna\" class=\"wp-image-6528\" srcset=\"https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/11\/colgate-beef-lasagna.png 1336w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/11\/colgate-beef-lasagna-450x300.png 450w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/11\/colgate-beef-lasagna-970x646.png 970w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/11\/colgate-beef-lasagna-768x512.png 768w\" sizes=\"(max-width: 1336px) 100vw, 1336px\" \/><\/figure><\/div>\n\n\n<p>Shoppers had a hard time accepting the idea of savory TV dinners made by their favorite toothpaste brand.<\/p>\n\n\n\n<p>Simply put, the company didn&#8217;t do its <a href=\"https:\/\/www.pickfu.com\/blog\/market-validation\/\" class=\"ek-link\">market validation<\/a>, and <a aria-label=\"the product flopped (opens in a new tab)\" class=\"ek-link ek-link ek-link ek-link\" href=\"http:\/\/trustedinsight.trendsource.com\/trusted-insight-trends\/the-10-biggest-market-research-fails-of-all-time\" target=\"_blank\" rel=\"noreferrer noopener\">the product flopped<\/a>. <\/p>\n\n\n\n<p>In our highly connected world, it&#8217;s easier than ever to conduct <a href=\"https:\/\/www.pickfu.com\/blog\/consumer-market-research\/#more-5227\" class=\"ek-link\">effective market research<\/a> that could help you avoid costly or embarrassing mistakes. Here are the five must-have <a href=\"https:\/\/blog.pickfu.com\/google-surveys-alternatives\/\">market research<\/a> techniques for your brand. <\/p>\n\n\n\n<!--more-->\n\n\n<h2 class=\"wp-block-heading\" id=\"1-focus-groups\">1. Focus groups<\/h2>\n\n\n<p>This market research technique brings together a demographically diverse group of people in your target market for a moderated discussion about a product or concept. <\/p>\n\n\n\n<p>Participants are encouraged to share their thoughts, feelings, and ideas about a product. They might influence each other to make certain conclusions, or they might disagree. The point is not to get a consensus, but rather to garner qualitative data. <\/p>\n\n\n\n<p>To set up a <a href=\"https:\/\/blog.pickfu.com\/online-focus-group\/\">focus group:<\/a> <\/p>\n\n\n\n<ul>\n<li>Select a discussion topic and write down questions or prompts<\/li>\n\n\n\n<li>Designate a moderator and someone to take notes<\/li>\n\n\n\n<li>Choose a venue that lends itself to a relaxed, open discussion (refreshments can help)<\/li>\n\n\n\n<li>Determine compensation for participants<\/li>\n\n\n\n<li>Enlist participants.<\/li>\n<\/ul>\n\n\n\n<p>During the discussion, make sure each person gets ample time to share their thoughts. Analyze the insights you receive and decide how to incorporate them into your brand.<\/p>\n\n\n\n<p>For more tips on running a focus group, check out <a aria-label=\"this article from HubSpot (opens in a new tab)\" rel=\"noreferrer noopener\" href=\"https:\/\/blog.hubspot.com\/marketing\/how-to-run-a-focus-group\" target=\"_blank\" class=\"ek-link\">this guide from HubSpot<\/a>. <\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"2-surveys\">2. Surveys<\/h2>\n\n\n<p>One drawback of focus groups is that they can be expensive to run, depending on the venue you choose and any incentives you might offer participants.<\/p>\n\n\n\n<p>A survey is less expensive and time-consuming and offers more flexibility than other market research techniques. You can <a href=\"https:\/\/www.pickfu.com\/blog\/how-to-conduct-a-survey\/\" class=\"ek-link\">conduct a survey<\/a> online, over the phone, via email, or in person.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1280\" height=\"853\" src=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2020\/10\/hand-filling-out-survey.jpg\" alt=\"Market research techniques: Filling out a survey\" class=\"wp-image-6135\" srcset=\"https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/hand-filling-out-survey.jpg 1280w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/hand-filling-out-survey-450x300.jpg 450w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/hand-filling-out-survey-970x646.jpg 970w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/hand-filling-out-survey-768x512.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure><\/div>\n\n\n<p>Surveys can take different formats: open-ended or multiple choice, a rating scale, yes\/no, checkbox, or Likert scale questions (such as ranging from &#8220;strongly disagree&#8221; to  &#8220;strongly agree&#8221;).<\/p>\n\n\n\n<p>An effective survey question doesn&#8217;t lead respondents down a particular path. Questions should generate honest feedback, because that&#8217;s what will help your brand succeed. <\/p>\n\n\n\n<p>For more tips on how to write survey questions, check out our guide, <a href=\"https:\/\/www.pickfu.com\/blog\/write-unbiased-poll-questions\/\" rel=\"nofollow\" class=\"ek-link\">How to Write Unbiased Poll Questions<\/a>, along with <a aria-label=\"this excellent article  (opens in a new tab)\" class=\"ek-link ek-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hotjar.com\/blog\/survey-questions\/#how-to-write-good-and-effective-survey-questions-the-dos-and-donts\" target=\"_blank\">this excellent article<\/a> from Hotjar. <\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"3-interviews\">3. Interviews<\/h2>\n\n\n<p>An interview is an exchange between you and your <a href=\"https:\/\/www.pickfu.com\/blog\/customer-insights-platforms\/\" class=\"ek-link\">customer that can provide unique insights<\/a> into your brand. <\/p>\n\n\n\n<p>This market research technique allows you to get to know a customer or target audience member on a deeper level. They might be more comfortable sharing their thoughts in an interview (whether in person, on the phone, or via videoconferencing) rather than as part of a focus group. <\/p>\n\n\n\n<p>As with a focus group, you should prepare questions about your product or concept in advance, being careful to avoid leading or <a rel=\"noreferrer noopener\" href=\"https:\/\/www.pickfu.com\/blog\/double-barreled-questions\/\" target=\"_blank\">double-barreled questions<\/a>. You may also need to provide an incentive. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"533\" src=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2020\/10\/market-research-interview.jpeg\" alt=\"Market research techniques: Face-to-face interview\" class=\"wp-image-6142\" srcset=\"https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/market-research-interview.jpeg 800w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/market-research-interview-450x300.jpeg 450w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/market-research-interview-768x512.jpeg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n<p>One-on-one interviews require a lot of time and energy, but this market research technique, if done right, can be worth it for the insight you&#8217;ll gain. <\/p>\n\n\n\n<p>For more tips on how to conduct market research interviews, see <a aria-label=\"this article on the topic  (opens in a new tab)\" class=\"ek-link ek-link\" rel=\"noreferrer noopener\" href=\"https:\/\/www.intotheminds.com\/blog\/en\/market-research-conduct-qualitative-interview\/\" target=\"_blank\">this article<\/a> from Into the Minds. <\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"4-social-media-listening\">4. Social media listening<\/h2>\n\n\n<p>An estimated 3.6 billion people around the world use social media. That&#8217;s nearly half the world&#8217;s population! <\/p>\n\n\n\n<p>If Colgate had been able to use Facebook, Instagram, or Pinterest to tease its frozen lasagna, it might&#8217;ve never have created the product to begin with. <\/p>\n\n\n\n<p>Here&#8217;s the thing: consumers are brutally honest on social media. In many ways, social media is a window into a person&#8217;s mind \u2014 which is all the more reason why you should put social media listening into practice.<\/p>\n\n\n\n<p>If your brand already has products on the market, a simple hashtag search will turn up insights from your customers.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"2000\" height=\"1305\" src=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2020\/12\/checking-social-media.jpg\" alt=\"Market research techniques: Checking social media\" class=\"wp-image-6581\" srcset=\"https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/12\/checking-social-media.jpg 2000w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/12\/checking-social-media-460x300.jpg 460w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/12\/checking-social-media-970x633.jpg 970w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/12\/checking-social-media-768x501.jpg 768w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/12\/checking-social-media-1536x1002.jpg 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/figure><\/div>\n\n\n<p>Social media listening helps you measure your brand health based on what actual customers are posting online. It can alert you to hashtags and relevant conversations in your industry, and help you find out what people are saying about your competitors. <\/p>\n\n\n\n<p>You can do social media listening on your own or use a software program <a aria-label=\"like Consumer Research (opens in a new tab)\" rel=\"noreferrer noopener\" href=\"https:\/\/www.brandwatch.com\/products\/consumer-research\/\" target=\"_blank\" class=\"ek-link\">like Brandwatch&#8217;s Consumer Research<\/a>. Either way, use what you hear to improve your product.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"5-competitive-analysis\">5. Competitive analysis<\/h2>\n\n\n<p>If you don&#8217;t know how your target market views your competition, you lose out on insights that can benefit you. <\/p>\n\n\n\n<p>Competitive analysis, one of the more sophisticated market research techniques, is the close study of a company&#8217;s competitors. You don&#8217;t focus solely on the things they are doing wrong or right. Instead, you analyze a brand&#8217;s strengths <em>and <\/em>weaknesses.<\/p>\n\n\n\n<p>By noting what does and doesn&#8217;t work for them, you can fill gaps in your own business. <\/p>\n\n\n\n<p>To conduct a competitive analysis, select a group of competitors and choose one aspect of their business to study, for example a product that compares to one you&#8217;ll be releasing. How <g class=\"gr_ gr_152 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Grammar multiReplace\" id=\"152\" data-gr-id=\"152\">d<\/g>oes their pricing compare to yours? What do their reviewers say? <\/p>\n\n\n\n<p>Or, analyze something broader \u2014 for instance, another brand&#8217;s marketing strategy, wherein you gather data on its SEO structure, social media presence and engagement, and content. <\/p>\n\n\n\n<p>For an in-depth guide to conducting competitive analysis, check out <a aria-label=\"this article from Shopify (opens in a new tab)\" rel=\"noreferrer noopener\" href=\"https:\/\/www.shopify.com\/blog\/competitive-analysis\" target=\"_blank\" class=\"ek-link\">this article from Shopify<\/a>.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-use-pickfu-for-market-research\">How to use PickFu for market research<\/h2>\n\n\n<p>The market research tools described above can help your brand grow and thrive. Yet, there are downsides. Focus groups are often cost-prohibitive, and surveys are only useful if you have customers to send them to. <\/p>\n\n\n\n<p>PickFu can help fill that void. An online polling platform, PickFu is a cost-effective and <a href=\"https:\/\/www.pickfu.com\/blog\/quick-market-research\/\" class=\"ek-link\">quick way to gather feedback and insights from your target market<\/a>.<\/p>\n\n\n\n<p>With PickFu, you build different types of polls <a href=\"https:\/\/www.pickfu.com\/audiences\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">targeted at specific audiences<\/a> culled from a panel of more than 10,000 U.S.-based respondents.<\/p>\n\n\n\n<p>Once you post a poll, you start getting results in as little as 15 minutes \u2014 a fraction of the time it would take to research the venue, date, and cost of a focus group.<\/p>\n\n\n\n<p>A PickFu poll doesn&#8217;t just tally votes. They include detailed comments from respondents explaining <em>why<\/em> they made their choice.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"market-research-techniques-bonus-tips-from-pickfu\">Market research techniques: bonus tips from PickFu<\/h2>\n\n\n<p>PickFu can help with competitive analysis. P<g class=\"gr_ gr_74 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del\" id=\"74\" data-gr-id=\"74\">it<\/g> your website, <a href=\"https:\/\/www.pickfu.com\/blog\/test-logo\/\" class=\"ek-link\">logo<\/a>, <a href=\"https:\/\/www.pickfu.com\/blog\/how-to-split-test-facebook-ads\/\" class=\"ek-link\">ad<\/a>, <a href=\"https:\/\/www.pickfu.com\/blog\/tips-product-photography\/\" class=\"ek-link\">product image<\/a> \u2014 anything, really \u2014 against a competitor\u2019s to see how consumers perceive your business versus the other guy.&nbsp;<\/p>\n\n\n\n<p>You&#8217;re not limited to split testing two ideas, images, or products. You can also run open-ended polls on PickFu.<\/p>\n\n\n\n<p>Say you&#8217;re opening a restaurant and want to know the menu options your customers might want. Ask a question like the one posed in <a aria-label=\"this recent PickFu poll (opens in a new tab)\" rel=\"noreferrer noopener\" href=\"https:\/\/www.pickfu.com\/general-polls\/public-sentiment\/do-you-appreciate-plant-based-meat-substitutes-on-restaurant-menus-such-as-impossible-meat-VR6Y0L3H\" target=\"_blank\" class=\"ek-link\">this recent PickFu poll<\/a>: <\/p>\n\n\n\n<p> <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"2048\" height=\"795\" src=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2020\/10\/plant-based-choices.png\" alt=\"Market research techniques: screenshot of PickFu poll\" class=\"wp-image-6146\" srcset=\"https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/plant-based-choices.png 2048w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/plant-based-choices-470x182.png 470w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/plant-based-choices-970x377.png 970w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/plant-based-choices-768x298.png 768w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/plant-based-choices-1536x596.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n\n\n<p>The answer was a clear <em>ye<\/em>s. Among the comments from respondents: <\/p>\n\n\n\n<ul>\n<li>&#8220;While I do not eat those products myself, I appreciate that they are on the menus to accommodate those who do eat it.&#8221;<\/li>\n\n\n\n<li>&#8220;Yes, always. When I go to places that don&#8217;t have vegetarian options I get frustrated.&#8221;<\/li>\n\n\n\n<li>&#8220;I&nbsp;love plant-based options \u2014 if a restaurant caters to every type of eater, that makes the restaurant better in my opinion. It is important that a restaurant has more options than a salad for vegetarians and vegans.&#8221;<\/li>\n<\/ul>\n\n\n\n<p>PickFu can be a <a href=\"https:\/\/www.pickfu.com\/blog\/micromarketing\/\">valuable market research tool<\/a> for your business at any stage in your product&#8217;s life cycle. <\/p>\n\n\n\n<p>Check out our <a aria-label=\"guide to consumer market research (opens in a new tab)\" rel=\"noreferrer noopener\" href=\"https:\/\/www.pickfu.com\/blog\/consumer-market-research\/#more-5227\" target=\"_blank\" class=\"ek-link\">guide to consumer market research<\/a> for more insights that could ultimately save you time and money. <\/p>\n","protected":""},"excerpt":{"rendered":"<p>If you&#8217;re tempted to skip using market research techniques before launching a product, think again. Better yet, think of Colgate. In the 1980s, the toothpaste maker decided to venture into &#8230;<\/p>\n","protected":""},"author":"9","featured_media":"6168","comment_status":"open","ping_status":"open","sticky":"","template":"","format":"standard","meta":{"_editorskit_title_hidden":"","_editorskit_reading_time":"0","_editorskit_is_block_options_detached":"","_editorskit_block_options_position":"{}","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":["18","17","12"],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 must-have market research techniques - The PickFu blog<\/title>\n<meta name=\"description\" content=\"Ever wondered which market research techniques can help your brand truly thrive? 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Take a look at our five must-haves today on PickFu.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.pickfu.com\/market-research-techniques\/\" \/>\n<meta property=\"og:site_name\" content=\"The PickFu blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pickfu\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/profile.php?id=100000373763478\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-21T15:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-19T03:34:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.pickfu.com\/wp-content\/uploads\/2020\/10\/5-must-have-market-research-techniques.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Laura Ojeda Melchor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@lauraomelchor\" \/>\n<meta name=\"twitter:site\" content=\"@pickfu\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Laura Ojeda Melchor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.pickfu.com\/market-research-techniques\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.pickfu.com\/market-research-techniques\/\"},\"author\":{\"name\":\"Laura Ojeda Melchor\",\"@id\":\"https:\/\/blog.pickfu.com\/#\/schema\/person\/808db59d4354f39626f5e53815e19b48\"},\"headline\":\"5 must-have market research techniques\",\"datePublished\":\"2020-12-21T15:00:00+00:00\",\"dateModified\":\"2024-04-19T03:34:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.pickfu.com\/market-research-techniques\/\"},\"wordCount\":1263,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/blog.pickfu.com\/#organization\"},\"articleSection\":[\"Business\",\"E-commerce\",\"Guides and how-tos\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blog.pickfu.com\/market-research-techniques\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.pickfu.com\/market-research-techniques\/\",\"url\":\"https:\/\/blog.pickfu.com\/market-research-techniques\/\",\"name\":\"5 must-have market research techniques - The PickFu blog\",\"isPartOf\":{\"@id\":\"https:\/\/blog.pickfu.com\/#website\"},\"datePublished\":\"2020-12-21T15:00:00+00:00\",\"dateModified\":\"2024-04-19T03:34:24+00:00\",\"description\":\"Ever wondered which market research techniques can help your brand truly thrive? 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