{"id":"7726","date":"2021-03-23T07:00:00","date_gmt":"2021-03-23T14:00:00","guid":{"rendered":"https:\/\/www.pickfu.com\/blog\/?p=7726"},"modified":"2023-10-23T19:40:26","modified_gmt":"2023-10-24T02:40:26","slug":"baby-boomer-marketing","status":"publish","type":"post","link":"https:\/\/blog.pickfu.com\/baby-boomer-marketing\/","title":{"rendered":"5 ways to attract baby boomers to your Amazon store"},"content":{"rendered":"\n<p><em>Thanks to Jake Rheude of Red Stag Fulfillment for this guest post on how baby boomer marketing can <a href=\"https:\/\/www.pickfu.com\/blog\/increase-traffic-amazon-listing\/\" class=\"ek-link\">help drive traffic to your Amazon store<\/a>. <\/em><\/p>\n\n\n\n<p>Let\u2019s not pretend that 2020 was sunshine and daisies; it sucked. But from an economic perspective, it catalyzed the transition from retail to e-commerce, <a href=\"https:\/\/www.mckinsey.com\/business-functions\/strategy-and-corporate-finance\/our-insights\/five-fifty-the-quickening\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">by some estimates<\/a> squeezing up to 10 years\u2019 worth of growth and adoption into those first few critical lockdown months.<\/p>\n\n\n\n<p>Millennials and Gen X consumers preferred e-commerce over in-store shopping long before COVID-19 was a thing, and now it appears baby boomers are following their lead. A few months into the pandemic, more than half of baby boomers said <a href=\"https:\/\/www.emarketer.com\/content\/nearly-half-of-boomers-increased-digital-spending-since-pandemic\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">they were spending more money online<\/a>.<\/p>\n\n\n\n<p>Now that boomers are becoming more comfortable with e-commerce, it\u2019s time for retailers, and <a aria-label=\"Amazon sellers (opens in a new tab)\" href=\"https:\/\/www.pickfu.com\/blog\/amazon-listing-optimization\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">Amazon sellers<\/a> in particular, to reevaluate the online shopping experience with a focus on baby boomer marketing. <\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Here are five ways to make your store more appealing to boomers. Some of these are exclusive to Amazon, but they are all worth considering wherever you engage with the 55-and-older demographic online.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-make-sure-your-amazon-store-is-prime\">1. Make sure your Amazon store is Prime<\/h2>\n\n\n<p>This tip is the most obvious and the most important. Shoppers, especially baby boomers, <a href=\"https:\/\/blog.wiser.com\/whats-better-conversions-discounts-free-shipping\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">love free shipping<\/a>, which is one perk of being an Amazon Prime member.<\/p>\n\n\n\n<p>Not surprisingly, <a href=\"https:\/\/www.statista.com\/statistics\/304940\/amazon-prime-us-age-distribution\/#:~:text=Amazon%20Prime%20user%20reach%20in%20the%20U.S.%202020%2C%20by%20age%20group&amp;text=As%20of%20January%202020%2C%2081,usage%20reach%20in%20February%202020.\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">Amazon Prime memberships in the U.S. increased<\/a> dramatically across all age groups during the initial lockdown phase of 2020. Boomers virtually kept pace with millennials, who make up the bulk of Prime members.<\/p>\n\n\n\n<p>If there\u2019s only one thing you do to make your Amazon store more attractive to boomers, it\u2019s to become a Prime seller (if you\u2019re not already, of course). Sign up for Fulfillment by Amazon or with a third-party logistics provider for <a href=\"https:\/\/redstagfulfillment.com\/amazon-seller-prime-fulfillment\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">Seller Fulfilled Prime<\/a>.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-use-video-demonstrations-and-360-degree-product-imagery\">2. Use video demonstrations and 360-degree product imagery<\/h2>\n\n\n<p><a href=\"https:\/\/salesfloor.net\/blog\/generations-shopping-habits\/#:~:text=At%2084%20percent%2C%20Boomers%20were,retailer%20rather%20than%20order%20online.\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">Boomers prefer in-store shopping<\/a> more than any other demographic. It stands to reason that an online shopping experience will be more attractive to them if you emulate in-store shopping as much as possible.<\/p>\n\n\n\n<p>Two ways to do this in your Amazon store are with video demonstrations and 360-degree <a aria-label=\"product imagery (opens in a new tab)\" href=\"https:\/\/www.pickfu.com\/blog\/e-commerce-product-images\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">product imagery<\/a>. Both emulate the visual aspects of shopping in person. It\u2019s one thing to look at a two-dimensional product photo, and another to see that same product rendered from all sides. For someone who wants to \u201ctry it before they buy it,\u201d a video demo may help them better understand the product and feel confident they\u2019re buying something of value.<\/p>\n\n\n\n<p>One example of a store that uses video to its advantage is Vive, which sells physical therapy aids and other products geared toward older populations. Vive produces a series of simple educational videos explaining how to use its products like this shoulder brace: <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2021\/03\/boomerproduct.jpeg\"><img decoding=\"async\" loading=\"lazy\" width=\"512\" height=\"226\" src=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2021\/03\/boomerproduct.jpeg\" alt=\"Baby boomer marketing: product image from Vive, which makes physical therapy products for older people\" class=\"wp-image-7727\" srcset=\"https:\/\/blog.pickfu.com\/wp-content\/uploads\/2021\/03\/boomerproduct.jpeg 512w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2021\/03\/boomerproduct-470x207.jpeg 470w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/a><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.amazon.com\/Vive-Posture-Corrector-Brace-Straightner\/dp\/B07FXW9FWC?ref_=ast_sto_dp&amp;th=1&amp;psc=1\">Vive Amazon Store<\/a><\/figcaption><\/figure><\/div>\n\n\n<p>There\u2019s another reason to beef up the visual offerings of your Amazon store. As boomers age, they\u2019re likely to experience issues such as macular degeneration, glaucoma, and hearing loss. <\/p>\n\n\n\n<p>Amazon has made strides when it comes to <a href=\"https:\/\/www.amazon.com\/b?ie=UTF8&amp;node=15701038011\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">accessibility<\/a>, but adding narrated video and product descriptions, zoomed-in photos, and 360-degree photography will make shoppers with vision or hearing issues feel even more comfortable in your store.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-use-models-who-are-baby-boomers-themselves\">3. Use models who are baby boomers themselves<\/h2>\n\n\n<p>People are more likely to relate to a product or service if they see someone who looks like them using it. Think about how this applies to the way you <a aria-label=\"market your products on Amazon (opens in a new tab)\" href=\"https:\/\/www.pickfu.com\/blog\/e-commerce-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">market your products<\/a> on Amazon. If you cater to older customers, it might be helpful to include product photos of models who appear to be around the age of your <a aria-label=\"target audience (opens in a new tab)\" href=\"https:\/\/www.pickfu.com\/blog\/demographic-segmentation\/\" target=\"_blank\" rel=\"noreferrer noopener\" class=\"ek-link\">target audience<\/a>.<\/p>\n\n\n\n<p>Take a look at GreatCall, an electronics company that makes phones and medical alert devices for older consumers. The product photos in their store feature models who are middle-aged or older, most with gray hair and wrinkles.<\/p>\n\n\n\n<p>In the product shot below of GreatCall\u2019s Jitterbug smartphone, you see the veined hands of a female model and, in the blurred foreground, her gray hair.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2021\/03\/boomercamera.png\"><img decoding=\"async\" loading=\"lazy\" width=\"512\" height=\"297\" src=\"https:\/\/www.pickfu.com\/blog\/wp-content\/uploads\/2021\/03\/boomercamera.png\" alt=\"Baby boomer marketing: Product image of Jitterbug smartphone for older consumers\" class=\"wp-image-7728\" srcset=\"https:\/\/blog.pickfu.com\/wp-content\/uploads\/2021\/03\/boomercamera.png 512w, https:\/\/blog.pickfu.com\/wp-content\/uploads\/2021\/03\/boomercamera-470x273.png 470w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/a><figcaption class=\"wp-element-caption\">Source: GreatCall Amazon Store<\/figcaption><\/figure><\/div>\n\n\n<p>It would be less realistic if GreatCall were to feature a younger model using one of its devices. That isn\u2019t to say there aren\u2019t young people who may use and benefit from its products. But the majority of GreatCall&#8217;s customers probably appreciate the use of models who resemble them.<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-use-language-that-conveys-ease-of-use\">4. Use language that conveys ease of use<\/h2>\n\n\n<p>No one, young or old, likes to read instruction manuals. (<a href=\"https:\/\/www.washingtonpost.com\/archive\/business\/2002\/05\/26\/why-wont-we-read-the-manual\/b7f08098-1d08-4d67-9e3e-8f3814f4d90a\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">The <em>Washington Post<\/em> chronicled this<\/a> decades ago and it still holds true.) And few shoppers, especially boomers, welcome the thought of having trouble operating a new product they just bought. It\u2019s important that you sell them on the idea that what they\u2019re buying will work the moment they take it out of the box.<\/p>\n\n\n\n<p>Words that convey simplicity, such as <em>easy<\/em>, <em>quick<\/em>, <em>instant<\/em>, and <em>simple,<\/em> are your friends here. GreatCall, the company we mentioned earlier, uses the phrase <em>easy-to-use<\/em> in its product names and descriptions.<\/p>\n\n\n\n<p>Of course, don\u2019t forget to design a product that\u2019s <em>actually<\/em> easy to use!<\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-answer-every-question\">5. Answer every question<\/h2>\n\n\n<p>You should do this no matter which demographic you cater to. When an <a href=\"https:\/\/www.amazon.com\/gp\/forum\/content\/qa-guidelines.html\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">Amazon customer has a question<\/a> about a product, answer it!<\/p>\n\n\n\n<p>While Amazon says customers can expect a seller to respond within two days, the sooner you reply back, the fresher the experience will be in your customer\u2019s head. For boomers making the decision to buy from you, getting the information they need as soon as possible will give them peace of mind. <\/p>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-baby-boomer-marketing-key-takeaways\">Baby boomer marketing: key takeaways<\/h2>\n\n\n<p>When it comes to making your Amazon store more appealing to baby boomers, don\u2019t overthink it. As you can see from these five tips, how you market and sell to boomers should reflect Amazon\u2019s mission: to be the most convenient online store on Earth.<\/p>\n\n\n\n<p>If you take that to heart and center your customer in everything you do, you\u2019ll set yourself up for success as an Amazon seller.<\/p>\n\n\n\n<p><em>Jake Rheude is vice president of marketing for <a href=\"https:\/\/redstagfulfillment.com\/\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener nofollow\" class=\"ek-link\">Red Stag Fulfillment<\/a>, an e-commerce fulfillment warehouse born out of e-commerce. He has years of experience in e-commerce and business development. In his free time, Jake enjoys reading about business and sharing his own experience with others.<\/em><\/p>\n","protected":""},"excerpt":{"rendered":"<p>Thanks to Jake Rheude of Red Stag Fulfillment for this guest post on how baby boomer marketing can help drive traffic to your Amazon store. Let\u2019s not pretend that 2020 &#8230;<\/p>\n","protected":""},"author":"26","featured_media":"7729","comment_status":"open","ping_status":"open","sticky":"","template":"","format":"standard","meta":{"_editorskit_title_hidden":"","_editorskit_reading_time":"0","_editorskit_is_block_options_detached":"","_editorskit_block_options_position":"{}","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":["17","29","30"],"tags":["48","379","108","159"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Baby boomer marketing online: 5 tips for Amazon sellers - The PickFu blog<\/title>\n<meta name=\"description\" content=\"Baby boomer marketing done right can drive traffic to your Amazon store. 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