> ## Documentation Index
> Fetch the complete documentation index at: https://www.pickfu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I rate respondent comments as helpful or not helpful?

> Rate written respondent comments as helpful or not helpful with thumbs-up and thumbs-down buttons to filter useful feedback and support panel quality.

Use the thumbs-up and thumbs-down buttons on each written response to rate respondent comments. Your ratings help PickFu maintain panel quality and let you filter your results to focus on the most useful feedback.

# How to rate a response

When your survey is complete, read through each written comment. Below each response, you'll see a thumbs-up and a thumbs-down icon.

* Click **thumbs-up** to mark a response as Helpful, then choose a reason from the pop-up.

* Click **thumbs-down** to mark a response as Not helpful, then select a reason. Your input goes to the PickFu team, not the respondent.

[<img src="https://mintcdn.com/pickfu/7w-u5xxJHuOW5diI/images/help/en/how-do-i-rate-respondent-comments-as-helpful-or-not-helpful/44816812844f9efa0a834af30fbae2d0.png?fit=max&auto=format&n=7w-u5xxJHuOW5diI&q=85&s=7c652d5519ac24377ef9006908ed9cf8" alt="Thumbs-up button below a respondent's written comment" width="929" height="241" data-path="images/help/en/how-do-i-rate-respondent-comments-as-helpful-or-not-helpful/44816812844f9efa0a834af30fbae2d0.png" />](../images/help/en/how-do-i-rate-respondent-comments-as-helpful-or-not-helpful/44816812844f9efa0a834af30fbae2d0.png)

Marking responses Not helpful flags them for the PickFu team to review. We use this signal to maintain panel quality and may remove respondents who consistently receive Not helpful ratings.

# Filter by helpfulness

After you've rated some responses, open **All filters** to filter by:

* Just the **Helpful** responses

* Just the **Not helpful** responses

* Or **everything except Not helpful** responses

As you change filters, the URL updates. Copy the URL to share a filtered view with colleagues — for example, share only the Helpful responses with your team.

# Frequently asked questions

## Will the respondent see that I rated their comment?

No. Ratings are private to you and the PickFu team. Respondents do not see whether you rated their comment Helpful or Not helpful.

## Can I change my rating?

Yes. Click the icon again to remove or change your rating.

## How does PickFu use these ratings?

We aggregate Not helpful ratings across the panel to identify and remove low-quality respondents. Your ratings help us keep response quality high for everyone.

***

Related Articles

* [A walkthrough of your PickFu results page](/help/a-walkthrough-of-your-pickfu-results-page)
* [What is PickFu?](/help/what-is-pickfu)
* [Who are PickFu's respondents?](/help/who-are-pickfu-s-respondents)
* [What happens after I publish my survey?](/help/what-happens-after-i-publish-my-survey)
* [How do I poll my own audience instead of PickFu's panel?](/help/how-do-i-poll-my-own-audience-instead-of-pickfu-s-panel)
