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What is a Star Rating poll and when should I use it?

Ask respondents to rate your concept or design from 1 to 5 stars and explain their rating.

Updated this week

A Star Rating poll asks respondents to rate a single concept on a 1-5 star scale and explain their rating. Use it when you need a quantifiable score plus detailed feedback to understand how appealing your idea, design, or product is.

Star Rating polls give you both a number (the average star rating) and context (written explanations). This combination helps you quickly gauge overall appeal while understanding what's working and what needs improvement.

This poll type is ideal for measuring absolute appeal rather than comparing options against each other.

When should I use a Star Rating poll?

Star Rating polls work best when you want to measure how appealing a single concept is. They're ideal for:

  • Product appeal – How interested are people in your product idea?

  • Design evaluation – How well does your design resonate with your audience?

  • Concept testing – Is your idea strong enough to pursue further?

  • Quality assessment – How do people perceive the quality of your offering?

  • Baseline measurement – Establish a score you can improve on with future iterations

Choose Star Rating when you want a quantifiable benchmark. The 1-5 scale gives you a clear metric to track over time or compare across different concepts tested separately.

Tip: If you want to measure emotional response rather than quality/appeal, use an Emoji Reaction poll instead.

How to create a Star Rating poll

Setting up a Star Rating poll takes just a few steps:

  1. Start a new poll – click the New poll button from anywhere in your PickFu account

  2. Choose Star Rating – select it from the question type menu

3. Upload your content – add your text, image, image set, video, or audio file. Note: you can only test one option with this poll type.

4. Write your question – examples: "If you were in the market for a wireless speaker, how likely would you be to purchase this product?" or "Rate this design, with 5 stars being the most appealing and 1 being the least."

5. Choose your audience – select your sample size and any demographic traits you'd like to target

6. Preview and launch – review your poll, then launch to start collecting feedback!

Respondents will view your content, select a star rating from 1 to 5, and write a comment explaining their rating.

Stars

Meaning

1 ★

Very poor / Not interested

2 ★★

Below average / Unlikely

3 ★★★

Average / Neutral

4 ★★★★

Good / Interested

5 ★★★★★

Excellent / Very interested

How to read your Star Rating poll results

Once your poll completes, you'll see:

  • Average star rating – the mean score across all respondents (e.g., 3.8 out of 5)

  • Rating distribution – breakdown showing how many respondents gave each star level

  • Written feedback – detailed comments explaining why respondents chose their rating

A high average (4+) indicates strong appeal. Look at low ratings (1-2 stars) to identify specific concerns or areas for improvement. The written feedback reveals what's driving scores up or down.

Frequently asked questions

Can I test multiple options in a Star Rating poll?

No, Star Rating polls evaluate one concept at a time. To compare multiple options, use a Head-to-Head, Ranked, Single Select, or Multi Select poll.

What content formats can I test?

Star Rating polls support text, single images, one image set, videos, and audio files.

How is Star Rating different from Emoji Reaction?

Star Rating measures perceived quality or appeal on a numerical scale (1-5 stars). Emoji Reaction measures emotional response using sentiment emojis. Use Star Rating for "how good is this?" and Emoji Reaction for "how does this make you feel?"

What's a good star rating score?

Scores vary by context, but generally: 4.0+ is strong, 3.0-3.9 is moderate, and below 3.0 suggests significant improvements are needed. Use ratings to compare iterations of the same concept over time.

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