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  • Cookie Policy of PickFu

    This document informs Users about the technologies that help PickFu to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with PickFu.

    For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
    For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

    Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

    PickFu uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
    The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
    In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

    To find more information dedicated to Californian consumers and their privacy rights, Users may read the privacy policy.

    Activities strictly necessary for the operation of PickFu and delivery of the Service

    PickFu uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

    Third-party Trackers

    Infrastructure monitoring

    This type of service allows PickFu to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of PickFu.

    New Relic (New Relic)

    New Relic is a monitoring service provided by New Relic Inc.
    The way New Relic is integrated means that it filters all traffic of PickFu, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on PickFu to be collected.

    Personal Data processed: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Other activities involving the use of Trackers

    Experience enhancement

    PickFu uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.

    Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of PickFu and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Wistia widget (Wistia, Inc.)

    Wistia is a video content visualization service provided by Wistia, Inc. that allows PickFu to incorporate content of this kind on its pages.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy.

    YouTube video widget (Google Inc.)

    YouTube is a video content visualization service provided by Google Inc. that allows PickFu to incorporate content of this kind on its pages.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • PREF: 8 months
    • VISITOR_INFO1_LIVE: 8 months
    • YSC: duration of the session

    Measurement

    PickFu uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.

    Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics (Google Inc.)

    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of PickFu, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Storage duration:

    • AMP_TOKEN: 1 hour
    • _ga: 2 years
    • _gac*: 3 months
    • _gat: 1 minute
    • _gid: 1 day

    Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

    Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on PickFu. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • _fbp: 3 months
    • fr: 3 months

    Twitter Ads conversion tracking (Twitter, Inc.)

    Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on PickFu.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • personalization_id: 2 years

    Google Ads conversion tracking (Google LLC)

    Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on PickFu.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • IDE: 2 years
    • test_cookie: 15 minutes

    FullStory (FullStory, Inc.)

    FullStory is an analytics and heat mapping service provided by FullStory, Inc.
    FullStory maps how frequently Users interact with the different areas of PickFu, allowing the Owner to draw conclusions about their interests and preferences. FullStory further allows for the recording of mapping sessions making them available for later visual playback.

    Personal Data processed: Tracker and Usage Data.

    Place of processing: United States – Privacy Policy – Opt out.

    Content performance and features testing (A/B testing)

    The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of PickFu.

    Google Optimize (Google LLC)

    Google Optimize is an A/B testing service provided by Google LLC ("Google").

    Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • _gaexp: 3 months
    • _opt_awcid: 1 day
    • _opt_awgid: 1 day
    • _opt_awkid: 1 day
    • _opt_awmid: 1 day
    • _opt_expid: 10 seconds
    • _opt_utmc: 1 day

    Heat mapping and session recording

    Heat mapping services are used to display the areas of PickFu that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Hotjar Heat Maps & Recordings (Hotjar Ltd.)

    Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
    Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

    Personal Data processed: Tracker, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: Malta – Privacy Policy – Opt Out.

    Storage duration:

    • _hjAbsoluteSessionInProgress: 30 minutes
    • _hjCachedUserAttributes: duration of the session
    • _hjClosedSurveyInvites: 1 year
    • _hjDonePolls: 1 year
    • _hjFirstSeen: duration of the session
    • _hjIncludedInPageviewSample: 30 minutes
    • _hjIncludedInSessionSample: 30 minutes
    • _hjLocalStorageTest: duration of the session
    • _hjLocalStorageTest: duration of the session
    • _hjMinimizedPolls: 1 year
    • _hjRecordingEnabled: duration of the session
    • _hjRecordingLastActivity: duration of the session
    • _hjSession*: 30 minutes
    • _hjSessionRejected: duration of the session
    • _hjSessionResumed: duration of the session
    • _hjSessionTooLarge: duration of the session
    • _hjSessionUser*: 1 year
    • _hjShownFeedbackMessage: 1 year
    • _hjTLDTest: duration of the session
    • _hjUserAttributesHash: duration of the session
    • _hjViewportId: duration of the session
    • _hjid: 1 year

    Targeting & Advertising

    PickFu uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

    Commercial affiliation

    This type of service allows PickFu to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
    Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with PickFu.
    For details of which data are collected, please refer to the privacy policy of each service.

    FirstPromoter

    Personal Data: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service

    Privacy Policy

    Remarketing and behavioral targeting

    This type of service allows PickFu and its partners to inform, optimize and serve advertising based on past use of PickFu by the User.
    This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of PickFu with the Facebook advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Storage duration:

    • _fbp: 3 months

    Google Ads Remarketing (Google LLC)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of PickFu with the Google Ads advertising network and the DoubleClick Cookie.

    Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Storage duration:

    • AID: 2 years
    • ANID: 2 years
    • Conversion: 3 months
    • DSID: 14 days
    • FCNEC: 1 year
    • FLC: 10 seconds
    • FPAU: 3 months
    • FPGCLAW: 3 months
    • FPGCLDC: 3 months
    • FPGCLGB: 3 months
    • IDE: 2 years
    • NID: 6 months
    • RUL: 1 year
    • TAID: 14 days
    • __gads: 2 years
    • __gsas: 2 years
    • _gac_: 3 months
    • _gac_gb_: 3 months
    • _gcl_au: 3 months
    • _gcl_aw: 3 months
    • _gcl_dc: 3 months
    • _gcl_gb: 3 months
    • _gcl_gf: 3 months
    • _gcl_ha: 3 months
    • id: 2 years
    • test_cookie: 15 minutes

    User database management

    This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to PickFu, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving PickFu.
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on PickFu.

    Intercom (Intercom Inc.)

    Intercom is a User database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within PickFu.

    Personal Data processed: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Storage duration:

    • intercom-id-*: 10 months
    • intercom-session-*: 7 days
    • intercom-test: indefinite

    How to manage preferences and provide or withdraw consent

    There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

    Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

    Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

    It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

    Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

    With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

    Locating Tracker Settings

    Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

    • Google Chrome
    • Mozilla Firefox
    • Apple Safari
    • Microsoft Internet Explorer
    • Microsoft Edge
    • Brave
    • Opera

    Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).

    How to opt out of interest-based advertising

    Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

    The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

    Consequences of denying consent

    Users are free to decide whether or not to grant consent. However, please note that Trackers help PickFu to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.

    Owner and Data Controller

    PickFu, Inc.
    548 Market St. #68790
    San Francisco, CA 94104

    Owner contact email: [email protected]

    Since the use of third-party Trackers through PickFu cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

    Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by PickFu.

    Definitions and legal references

    Personal Data (or Data)

    Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

    Usage Data

    Information collected automatically through PickFu (or third-party services employed in PickFu), which can include: the IP addresses or domain names of the computers utilized by the Users who use PickFu, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

    User

    The individual using PickFu who, unless otherwise specified, coincides with the Data Subject.

    Data Subject

    The natural person to whom the Personal Data refers.

    Data Processor (or Data Supervisor)

    The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

    Data Controller (or Owner)

    The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of PickFu. The Data Controller, unless otherwise specified, is the Owner of PickFu.

    PickFu (or this Application)

    The means by which the Personal Data of the User is collected and processed.

    Service

    The service provided by PickFu as described in the relative terms (if available) and on this site/application.

    European Union (or EU)

    Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

    Cookie

    Cookies are Trackers consisting of small sets of data stored in the User's browser.

    Tracker

    Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.


    Legal information

    This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

    This privacy policy relates solely to PickFu, if not stated otherwise within this document.

    Latest update: February 16, 2022

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