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Join the PickFu team

PickFu is a consumer research software company that helps entrepreneurs know what sells before they sell it.  As we grow, we seek creative, capable, and collaborative team members to help us in helping online sellers, game developers, self-publishing authors, and businesses of many other stripes.

Our jobs are fully remote and flexible. In fact, we were a remote company before it was the “in” thing to do. As long as you have the skills and can perform your job well, you can work anywhere (and pretty much anytime) you want.

Learn about PickFu

Available positions

Freelance writer

Description
We are hiring writers for our weekly blog articles (500 words) and in-depth pieces, including educational articles, interview recaps, and guest posts on other channels. These articles will usually be at least 1,000 words and may require research on your part.

Experience

The person should be a self-starter who continually learns about our product and content to strengthen each post with calls to action and related resources.

Valuable qualities:

* Professional voice and business mindset - ability to speak to entrepreneurs and small business owners
* Strong writing skills (avoiding cliches, using subheads, minimizing passive voice, etc) and ability to work with an editor
* Familiarity with WordPress, Canva, Yoast SEO

Full-stack developer

Description
We are looking for a capable full-stack developer who can drive new product and feature development. This job is fully remote and flexible.

Experience

The ideal candidate has 2-5 years of web development with familiarity in:

* Ruby on Rails
* React
* Javascript
* CSS and SASS
* Bootstrap framework

Valuable qualities:

* Disciplined coding practices
* Self-driven and independent attitude
* Solid grasp of computer science principles

Customer success manager (APAC, billingual)

Description
We are looking for an experienced customer success manager to handle our Asia-Pacific customer base. You must be fluent in English as well as Mandarin. Fluency in Cantonese or Korean is a plus.

Experience

* 3+ years in a customer-facing role as a customer success manager or an account manager with experience in managing a portfolio of diverse customers.
* Fluency in English as well as Chinese. Strong written and verbal communication skills, and comfort communicating with business customers through multiple channels like email, chat, video call, and phone.
* A self-starter attitude with the ability to productively manage your time on your own.
* Availablity to support customers in the Asia-Pacific region during their daytime hours. While we are a remote company who mostly operates asynchronously, you will need to offer support during defined hours. You may be physically located anywhere.

Customer success specialist (Pacific time)

Description
We are looking for an experienced customer success specialist to handle our global customer base by supporting our customers during PT daytime hours.

Experience

* 3+ years in a customer-facing role in customer success support or as a customer service representative with experience in supporting a portfolio of diverse customers.
* Fluency in English with strong written and verbal communication skills. You are comfortable communicating with customers through multiple channels like email, chat, video call, and phone.
* A self-starter attitude with the ability to productively manage your time on your own.
* Availablity to support customers in the Pacific time zone during their daytime hours. While we are a remote company that mostly operates asynchronously, you will need to offer support during defined hours. You may be physically located anywhere.

Email marketing specialist

Description
We are looking for an experienced, goal-oriented email marketing professional to extend the PickFu brand voice to all email communication sent to leads and existing customers.

Experience

* You’re experienced. You have 3+ years in email marketing, preferably with a similar industry. You have experience in copywriting, branding, editing, and collaborating with a small team.
* You’re an effective communicator. You are fluent in English with strong written and verbal communication skills. And you have a way with words.
* You’re analytical. You have a strong technical background and love to create actionable, data-driven insights across all aspects of email marketing.