When should I use a survey?
Surveys work best when you need to ask more than one question or cover multiple topics with the same audience. They’re ideal for:- Product research – understand preferences, pain points, and purchase intent in one test
- Concept exploration – gather multi-angle feedback on a new idea or offering
- Competitive analysis – compare your product to competitors across multiple dimensions
- User research – explore behaviors, motivations, and decision-making patterns
- Pre-launch validation – test naming, pricing, messaging, and visuals together
How to create a survey
Setting up a survey takes just a few steps:- Start a new poll the same way you usually do – Click the New poll from your dashboard
- Add multiple questions – add your first question, then click “Add question” to include additional questions (up to 16 total)
- Mix question types – combine any of our available poll types in your survey: Head-to-Head, Ranked, Open-Ended, Click Test, Single Select, etc.
- Upload your content – add text, images, videos, or other assets for each question
- Target your audience – choose demographics that match your target market
- Preview and launch – review your survey, then launch to start collecting feedback
Respondents will answer all questions in sequence. Since the same people answer every question, you get consistent, controlled data.
Example survey structure:
- Open-ended question – ask what features are most important when shopping for your product type
- Ranked choice – have respondents rank multiple design options
- Click Test – show a search results page and ask which listing they’d click
How to read your survey results
Once your survey completes, you’ll see:- Per-question results – each question displays its results in the appropriate format (votes, rankings, heatmaps, etc.)
- Consistent respondent pool – the same people answered every question, so you can cross-reference responses
- AI Insights report – automated insights highlighting key themes and patterns across all questions
- Downloadable reports – export results to share with your team
Frequently asked questions
How many questions can I include in one survey?
You can include up to 16 questions per survey.Can I use all the same question types available in polls?
Yes, you can choose any combination of question formats or poll types (Head-to-Head, Ranked, Open-Ended, Click Test, Single Select, Multi Select, and more) within one survey.How long do surveys take to complete?
Most surveys finish within 24-48 hours, but long surveys with larger sample sizes, niche targeting, or more complex questions may take longer.Related Articles
