Options / question type mismatch
Surveys might be automatically stopped if there is a mismatch between the options and the question type. For example, if you upload a collage of images without choosing a Click Test, our systems may stop the survey early.Options issues
If one or more options didn’t upload correctly, panelists would not be able to properly evaluate all your options. In this case, our systems will likely stop the survey.Soliciting respondents
Soliciting PickFu respondents to sign up for any service or take action off our platform (like creating an account on a site or submitting fake customer reviews for a product listing) is prohibited. Any survey found to violate this rule will be stopped early.Timeout due to insufficient respondents
If our systems cannot find enough respondents to answer your survey within a given time, the survey might end early due to a timeout.What happens if a survey ends early?
If your survey is stopped early, you will receive a prorated credit into your PickFu account. Additionally, you’ll get an email notification informing you that your survey was stopped before receiving all responses. Understanding the common reasons for early survey stoppage can help you avoid issues and ensure a smoother experience. Remember these factors when creating your next survey to maximize your chances of receiving all the responses you need. If you suspect a broader PickFu issue, check PickFu’s status page for active system updates.Related Articles