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The PickFu AI chatbot is an intelligent, context-aware research assistant that lives in the right sidebar of your dashboard, project pages, survey builder, and survey results pages. It understands what page you’re on and helps you analyze results, plan tests, and explore your team’s activity in plain language.

Where to find it

Open the Agent tab in the right sidebar on your dashboard, project pages, the survey builder, and your survey results pages — the chat panel that opens is titled “PickFu AI.” Type a question to start chatting.

What it can help with

The chatbot adapts to the page you’re on:
  • Analyze results – “What did respondents like most about Option A?” or “Which demographic preferred the green packaging?”
  • Build better tests – get suggestions for writing clear questions, choosing the right question type, and picking effective audience targeting
  • Understand team activity – ask about recent surveys from your dashboard or project pages
  • Learn best practices – ask anything about PickFu surveys and research methods
Responses stream in real-time, and they often include links to relevant help articles. The chatbot remembers your conversation context within a session. It also remembers stable preferences and business context you share across conversations (see Does the chatbot remember past conversations?). Click Start a new chat at the top of the panel to start a fresh conversation. Give helpful responses a thumbs-up and unhelpful ones a thumbs-down. Your feedback directly informs how we improve PickFu AI.

Tips for working with the chatbot

These habits get you better, faster answers from the chatbot.

Be specific

Vague prompts get vague answers. Instead of “tell me about my results,” try “what were the top three reasons respondents preferred Option B over Option A?” The more focused your question, the more usable the answer.

Lean on the page context

The chatbot already knows which survey you’re looking at and what’s on the page. You don’t need to paste in your question or describe the options — just ask about them directly. “Why did Option C lose?” works fine.

Use follow-up questions

The chatbot remembers your conversation. After an initial question, ask follow-ups like “drill into that for the 25–34 age group” or “summarize the negative comments.” You don’t need to re-state context for each question.

Break complex questions into pieces

If you have several things to ask, ask them one at a time rather than stringing them together. You’ll get clearer, more useful answers and can adjust direction as you go.

Ask for actionable output

The chatbot is at its best when you ask it to recommend, plan, or compare — not just summarize. Try “suggest a follow-up survey to run,” “compare what respondents liked about Option A vs. Option B,” or “what should I change before I retest?”

Verify before you act

The chatbot is a research assistant, not a decision-maker. Spot-check important claims against the underlying responses, especially before making a launch decision. If something feels off, ask the chatbot to show you the specific responses it based an answer on.

Example prompts to try

  • What elements of Option C did respondents dislike most?
  • What were the three most recent surveys my team published?
  • How should I phrase my question for a packaging design comparison test?
  • What survey should I run next based on this feedback?
  • Summarize the comments from female respondents aged 35–44.

Frequently asked questions

Is the chatbot included in my plan?

Yes. The PickFu AI chatbot is available to all PickFu users, no subscription required.

Does the chatbot remember past conversations?

Yes, in two ways:
  • Within a conversation, the chatbot remembers everything you’ve discussed. Starting a new conversation (via Start a new chat) starts a fresh chat thread.
  • Across conversations, the chatbot keeps a private memory of stable preferences and business context you tell it. Examples include “I prefer concise answers,” your product category, recurring research preferences, or your business goals. The chatbot uses this memory in later conversations so you don’t have to repeat yourself.
Memory belongs to you as an individual. Teammates on your PickFu account can’t see or use it. The same memory applies in the web chat and in linked Slack conversations. The chatbot only saves what you state directly in your own messages. It doesn’t save passwords, credentials, payment details, or sensitive personal information. It also doesn’t save details about other people, your survey results, or page content. Memory holds up to 8 KiB of text, so keep saved facts short.

View, correct, or forget what the chatbot remembers

Ask the chatbot in plain language:
  • Show memory: “What do you remember about me?”
  • Correct a fact: “Actually, my product category is pet supplies, not home goods.”
  • Forget one fact: “Forget that I prefer concise answers.”
  • Forget everything: “Forget everything you remember about me.”
  • Don’t save something: “Don’t remember this.”
After you ask it to forget, the chatbot stops using that fact and removes it from memory. You can still save new preferences afterward. Forgetting a fact doesn’t erase your past chat history, so earlier messages that mention it remain in those conversations. If you stated the same fact in different words, ask the chatbot to forget each version, or ask it to forget everything. When you save or correct a fact, the change applies to new conversations. Automatic result updates and plan approvals can read memory but can’t change it.

What data does the chatbot use?

The chatbot uses the data on the page you’re currently viewing — your survey content, options, responses, and demographic details. It also references PickFu’s help center to answer your questions and provide additional information.
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