Customer Success


One Secret to My Success in Selling on Amazon

I’ve been selling on Amazon since 2001. I’ve launched many successful private label brands and seven-figure e-commerce businesses. And I’ve shared my knowledge with others by speaking at conferences, helping clients who run their own Amazon businesses, and mentoring students. Collectively, my students sell over half a billion dollars on Amazon every year.

My goal has never been to grow the biggest business in the world. For me, selling on Amazon is about freedom: the freedom to travel to all seven continents, including almost 100 countries. The freedom to spend quality time with my wife. The freedom to be my own boss. Therefore, I look for tools that make my job easier, save me time, and pay for themselves.

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How a Guide for Short Guys Grew in Sales

“You don’t seem that short,” people often tell author Seth Ulinski.

At 5’7″, Seth is three inches below average height. In the introduction to his book Amazing Heights: How Short Guys Stand Tall, he jokes that perhaps he could chalk it up to “really” being 5’7″ and a half. But it’s more than that: an attitude. A posture. A frame of mind. And his book serves as a guide for the estimated 60 million other men in the “short guy fraternity” to gain the same confidence.

“I decided to write the book after I noted that there were limited resources addressing the unique challenges of the not-so-tall,” Seth said. The book “examines society’s height bias and provides ways for readers to build their presence,” including how to shop for height-maximizing clothes, career tips, and advice on dating.

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A Software Consultant Gets Her Own Lesson in Useful Software

K.N. (Kay) Kukoyi leads Purposeful Products, a London-based consultancy to help small business entrepreneurs translate their ideas into commercial web and mobile products.

Recently, Kay interviewed PickFu’s co-founder Justin Chen to get his advice for fellow entrepreneurs. She and Justin discussed how PickFu emerged from a personal need for unbiased feedback, how the business grew, and how it continues to change. … Continue reading

How PickFu Helped Win Battlefield Earth

A few months ago, Dave Chesson, creator of Kindlepreneur.com, received an email from Galaxy Press. Galaxy Press is the publishing company of famed sci-fi author L. Ron Hubbard, and the email asked for Dave’s help in writing a new book description for one of Hubbard’s most famous books, Battlefield Earth.

A step-by-step approach to writing a strong book description

Feeling honored, Dave approached the task methodically. First, he returned to basics and reviewed some trusted books and articles about what makes a good book description. Next, he scoured the web for book reviews, including professional blogs, Amazon, Barnes & Noble, Kobo, and iTunes. “The best strategy for writing a description that makes people buy is not only knowing the book, but also finding out what people say was their favorite part of the book, and expanding on that,” he writes. … Continue reading

Clarity Over Cleverness: An Author’s Journey

OLYMPUS DIGITAL CAMERAPamela Wilson is the Executive Vice President of Educational Content at Rainmaker Digital, the company behind the popular content marketing website Copyblogger. She co-hosts a biweekly podcast called ZeroToBook with bestselling author Jeff Goins. The show follows Pamela’s progress in self-publishing from start to finish.

In June, Pamela was anxious to give her work a name so that she could start sharing it with people. During an episode of the podcast, she and Jeff discussed the importance of a book’s title and Jeff explained a methodical process for ideating titles and getting unbiased feedback from potential customers.

At the heart of his process – PickFu. … Continue reading

PickFu: A key tool in helping you “Launch Tomorrow”

Recently, a new customer signed up for PickFu and told us he’d discovered our service in a book. That book was Launch Tomorrow: The Non-Designer’s Guide to Using a Landing Page to Launch a Lean Startup, by Luke Szyrmer.

In it, Szyrmer outlines a method for defining an audience, validating an idea, and quickly taking that idea to market. PickFu is featured as a means of rapid market testing “in order to figure out which concepts grab attention, tickle tastebuds, and leave people wanting more.”

“The implications of PickFu,” he writes, “are enormous… If you can find out how people react to a certain color or shape or logo or byline, you have a much better chance of choosing something attractive.” … Continue reading

How One Entrepreneur Doubled His Sales

Steve Chou runs an online store called Bumblebee Linens. As an e-commerce site owner, he knows that an appealing photo can make the difference between losing a customer and making a sale. In fact, a simple photo swap helped Steve improve sales on a listing by 209%.

In order to test photos, Steve ran split tests on his website, whereby he published a listing, waited several days, swapped out the images for new ones, waited again, and then compared the results. The problem with split testing, however, “is that it takes forever. Every test that I run usually takes at least 3 weeks or more,” he wrote in a blog post. “And I’d say that 9 times out of 10, my tests are inconclusive.”

Besides the time required, a conversion pixel or some kind of tracking mechanism was needed, adding complexity and hassle to the tests, especially when selling on sites like Amazon, eBay, or Etsy. “Not only is this a major pain in the butt if you have multiple listings,” he said, “but if you’re lazy like me, you’re never going to do it.”

So when Steve heard about PickFu, “I thought I’d give it a try just for fun.” He took a listing from his store and tested his current featured photo against a new photo. … Continue reading